Refund & Cancellation Policy
Monthly subscriptions
TournamentOS subscriptions are billed monthly in advance through Razorpay.
Cancellations
You may cancel at any time from billing settings. Cancellation takes effect at the end of the current billing period. Access continues until the period ends.
Refunds
We do not provide prorated refunds for partial billing periods unless required by law or explicitly approved by support.
Failed payments
If a payment fails, your subscription may enter a past-due state and organizer features that require an active subscription will be limited until payment is resolved.
Chargebacks
Unauthorized chargebacks may result in account suspension while we investigate.
Contact
Billing questions: support@tournamentos.app